Frequently Asked Questions!?!?! 

We sincerely appreciate your time spent here at Niftyshop. Hope you find something awesome and interesting. If you have any questions what so ever, below are some of the most common ones asked.

COVID-19 & Package Safety

Is it safe to receive packages?

Yes it is! For more information on this matter, visit the WORLD HEALTH ORGANIZATION website, we recommend reading the Q&A on coronaviruses (COVID-19) TAB and look for...

IS IT SAFE TO RECEIVE A PACKAGE FROM ANY AREA WHERE COVID-19 HAS BEEN REPORTED? 

Click the link below to visit the page.

https://www.who.int/news-room/q-a-detail/q-a-coronaviruses

Shipping & Delivery

After placing an order, how long does it take to receive the package?

• Order processing time is 4 - 7 business days

• Once processed, delivery time may vary, depending on the chosen shipping method
• Estimated time for FREE SHIPPING is 14 - 27 business working days
• Estimated time for EXPRESS SHIPPING is 7 - 21 business working days

Tracking My Order

How and when to track your order?

• You will receive an email confirmation once you completed your order 
• You will also receive a shipping confirmation and as well as a tracking number once your package has been processed and prepared for shipment, takes about (1 - 3 business days)
• Enter your tracking ID and track your order here: https://niftyshop.aftership.com/

Refunds & Returns

Do we offer an exchange or refund?

• We believe in treating clients, like we want to be treated, with love and respect, so, therefore, we want you to know that for whatever reason if you are not happy with our product, we will issue a full refund, no-nonsense questions asked within a 30-day period, 100% guaranteed. Our end goal is to make sure that you are delighted and comfortable shopping with us! 
• Please send an email to support@niftyshop.store with your order number and reasoning for exchange/refund
• Please be advised that any product you return must be in the same condition you received it and in the original packaging
• Please kindly be considerate when placing your order to choose the proper size, color, and so forth to avoid any unnecessary return or exchanges

What if my package arrived damaged?

• All products are shipped with extra care but every now and then due to postal mail service mistreatment, 1 in every 1000 products may arrive damaged, this is out of our control and may happen
• If this by any chance happens to you, immediately take pictures of the product for visual proof of damaged good
• Get in touch asap with pictures and your order number, and will happily send you a replacement

My Orders   

Can I cancel my order?

• Cancellations are only accepted if your order has not been processed and shipped within a 24 hour time period from ordering. Please send an email to our customer support team at support@niftyshop.store with your order number
• In case your order is already shipped then it's too late for a cancellation eligibility